1. Information We Collect

We collect personal information that you voluntarily provide, which may include:

• Name

• Email address

• Phone number

• Mailing address (if provided)

• Any other information you choose to share with us

We may also collect non-identifying technical information such as browser type, operating system, and IP address if cookies or analytics tools are enabled in the future.

2. How We Collect Information

We collect information when you:

• Fill out a form on our website

• Request information about our services

• Communicate with us via phone, text, or email

• Interact with us in person at events, open houses, or showings

3. How We Use Your Information

We use your personal information to:

• Respond to your inquiries and provide real estate services

• Contact you via phone, text, or email with your permission

• Send you property updates, market reports, or relevant real estate information (with opt-out options)

• Maintain internal business records

We do not sell or rent your personal information, including phone numbers, to any third party for marketing purposes.

4. Communication & Opt-In Consent

By submitting your information on our website or otherwise opting in, you agree to be contacted by The Jake Fahnhorst Team via call, email, and text for real estate services.

Opt-Out & Assistance:

• Reply “STOP” at any time to cancel text communications

• Reply “HELP” for assistance

• Use the unsubscribe link in our emails to opt out of email marketing

• You may also contact us directly to update or remove your information

Message and Data Rates May Apply. Message frequency may vary.

5. Cookies and Tracking

We do not currently use cookies or tracking tools. If we implement them in the future (for analytics, personalization, or marketing), we will update this Privacy Policy and provide notice.

6. Sharing Your Information

We only share your personal information when necessary to:

• Work with service providers who help us operate our business (and who are bound by confidentiality)

• Comply with legal obligations or respond to lawful requests from authorities

7. Your Privacy Rights Under CCPA/CPRA

If you are a California resident, you have the right to:

• Know what personal information we collect and how we use it

• Access the personal information we have about you

• Request deletion of your personal information (subject to certain exceptions)

• Opt out of the sale or sharing of your personal information (we do not sell/share)

• Correct inaccurate personal information we hold

• Limit use and disclosure of sensitive personal information

To exercise your rights, contact us using the information below. We will respond in accordance with California law.

8. Data Security

We take reasonable steps to protect your information from unauthorized access, use, or disclosure. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we make changes, we will update the effective date at the top of this page.

10. Contact Us

If you have questions about this Privacy Policy or your rights, please contact us:

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The Jake Fahnhorst Team
Livermore, California
Email: edsonr@kw.com
Phone: 510-314-6983